Frequently asked questions

Our Wigton self storage facility is based within a business park covered by CCTV and with a single access/exit. It is within an area that sits behind a secure compound where lock entry is required in order to gain access. The compound area and self storage facility are accessed by a secure key. This key cannot be copied/cut without the unique authorisation card, which the manufacturer has supplied to us. In addition, your self storage unit is secured by a coded padlock to which only you hold the access code.
To the rear of the unit is where plastic bank notes are manufactured so as you can imagine, security doesn’t come much higher than that!

Our Workington self storage facility is based on an industrial estate. The building is enclosed by it's own compound fencing, and can only be accessed by customers who have a key. The padlock on the compound gate is police approved.

Both self storage facilities have been installed with high end HD CCTV both throughout the buildings and externally, and are in operation at all times.

We deliver maximum value for money meaning our self storage units are available for as little as £504 per year… that’s less than £10 per week! No VAT is charged and a small additional amount will be added per month (which varies depending on value of Goods declared) which will cover you on our new for old contents insurance, which will give you that complete peace of mind.

25sq.ft is £52 per month

30sq.ft is £62 per month

40sq.ft is £75 per month

45sq,ft is £83 per month

50sq.ft is £93 per month

60sq.ft is £110 per month

65sq.ft is £120 per month

70sq.ft is £130 per month

75sq.ft is £138 per month

100sq.ft is £180 per month

125sq,ft is £230 per month

Absolutely not. Our minimum term is one month but if you do want to secure your space for a longer period, we can accommodate whatever you require.

We also ask that 7 days' notice is given when you have decided you no longer need your storage unit. After the minimum term of one month, you will be charged on a day by day pro rata basis until the day you vacate.

The key to ensuring your goods remain within their existing condition is to ensure the humidity in the air is maintained at optimum levels within the secure self storage unit. The humidity within our facility is checked weekly meaning that the optimum level of moisture within the air is maintained at all times of year.

We recommend for long term storage of furniture/any delicate items, that you cover it with protective wrapping or dust sheets, to prevent dust settling on them.

Yes they are. It is a condition of our licence agreement/contract that you are required to take our contents insurance for your Goods. You will be asked what the total value of the Goods that you will be storing with us are. We will then add on a small additional monthly charge for our specialist New for Old contents insurance policy. This means that you will have peace of mind that your items are insured should you need to make a claim.
You will be provided with an information sheet in relation to our contents insurance at the time of booking.

No you don't. Our facility is open for you to use 24 hours per day, 365 days per year. You can come and go as you please.

Payment is via bank standing order, monthly in advance. We require a deposit equivalent to the same amount. The deposit will be refunded in conjunction with out terms and conditions when you exit the facility and an inspection confirms that the unit has been cleared and not damaged.

Yes we can. The self storage units are made up of many different sizes from 25 sq.ft up to 125 sq. ft and you can have use of as many as you need. We find this works perfectly for small businesses because they can expand the space needed as they grow. This allows businesses to increase their storage area at their own pace as opposed to committing to long term arrangements for excess space they don’t need at the outset.

If you require van hire, we can provide you with details for a vehicle that is provided by another company but is on site for your convenience.

Yes, we have trolleys on site, which are available for our customers to use, free of charge.

We regret that we do not allow the use of electrical appliances in your self storage unit, for health and safety reasons. There are no electrical sockets available in the self storage units.

Of course you can. We would be more than happy to change your self storage unit size if your needs change before you move in, or during your stay with us.

At Cumbria Storage Solutions, we understand that customers' needs may change with time. Whether you would like to decrease or increase the size of your unit, we will be happy to accommodate your requirements provided we have availability. You just need to get in touch with us.

We are sorry but we do not accept pets of any kind within the storage facility. The only exception to this would be guide dogs for the disabled. Otherwise, please ensure to keep your pet(s) safely in your vehicle at all times.

We regret we cannot dispose of items you no longer want. Any unwanted items left when you leave your self storage unit will result in a loss of your storage deposit.

We recommend for long term storage of furniture/any delicate items, that you cover it with protective wrapping or dust sheets, to prevent dust settling on them.